Our Delivery Policy

We do accept purchases via phone or email.  

Orders are delivered via NOW Couriers

CUTEK® will make every effort to ensure your purchase is shipped within 2 business days of receipt of order.

During peak periods we will do everything we can to dispatch your order, however orders may be delayed due to very high volume of orders. We apologise in advance for any inconvenience.

We cannot deliver to PO Boxes.

Orders are processed for delivery on working days only (Monday through Friday, excluding public holidays).

Use of NOW Couriers

CUTEK® uses NOW Couriers for all deliveries. Orders are dispatched from Auckland.

NOW Couriers parcel post policy is as follows:


Up to 2 business days

Sending to SOUTH ISLAND:

2-3 business days


2-3 business days from the day it is delivered to the rural agent.

Changes to your order

Once your order is placed, we may not be able to change your order. If you would like to change your order for any reason, please contact 08001 CUTEK as soon as possible.

Contact us

Please feel free to visit our website or contact us via 0800 1 CUTEK, or info@cutek.co.nz if you have any concerns regarding your purchase.